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Help / Orders & Shipping / Changing or canceling an order

Changing or canceling an order

How to modify or cancel before your order ships.

Because we process orders quickly, there is a short window to make changes or cancel. If you need to update your shipping address, swap a product, or cancel entirely, contact us at care@organicaliving.com as soon as possible and include your order number in the subject line.

Once an order has been handed to the carrier we are unable to intercept it. If it has already shipped, please see our returns policy for next steps after delivery.

Act fast — email care@organicaliving.com immediately after placing the order for the best chance of making a change.

Still need help?

Our care team is happy to answer anything not covered here. Drop us a line and we will get back to you within one to two business days.

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