Subscription billing & renewal timing
Understand when you are charged and when your order ships.
When will my card be charged?+
Your card is charged on your renewal date, which is set to the same day of the month as your original subscription purchase. You will receive a heads-up email 3–5 days before it processes.
When does my order ship after renewal?+
Subscription renewals are processed and dispatched within 1–2 business days of the billing date.
What happens if my payment fails?+
We will attempt to retry the charge and notify you by email. Please update your payment method in My Account → Payment Methods to avoid a gap in your supply.