How long does a refund take?
Timelines for getting your money back after a return is processed.
Once we receive your returned item and confirm it meets the return criteria, your refund will be processed within 3–5 business days. The refund is issued to the original payment method used at checkout.
After we issue the refund, your bank or card provider may take an additional 3–10 business days to post the credit to your account, depending on their processing times.
If it has been more than 15 business days since we confirmed your return and you have not seen the refund, email care@organicaliving.com with your order number and we will investigate.